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Xbox-Hq.Com :: View topic - divineo gives s^!t to me
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hoyas111
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Posts: 357

Post Posted: Thu Aug 31, 2006 7:26 pm   
Post subject: divineo gives s^!t to me
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I wanted a case and some el tape from divineo.com, so i ordered it. I paid like 15$ for Fedex ground shipping. I received a email once i ordered my package from divineo, saying glad to to buisness. Then i got an email from Fedex with my tracking number, it said that i would receive it on the 28th. I waited till then (which was 5 days), and the day i shouldve got it, divineo emails me saying that they couldnt ship with fedex ground because of some problems. What problems?? They said they would have to ship with USPS, therefor, me having to wait 2-8 additional weeks. F@#k them! I emailed them a long, long email with many complaints, so they email me back saying these exact words:

We ran into some problem with Fedex Ground
Your order has been reship via Priority Mail
Your new tracking number can be track on the Canada Post website

Regards,

Assistant Manager
Divineo.com


I emailed them a F@#king 5 page complaint, and all they can come up with is this f@#king bulls^!t?


They said they wouldnt give me a refund because they couldnt ship with fedex ground so they shipped with the 4$ shipping method. Guess what divineo, i paid for a 15$ shipping method. To end it all up, is this, I pay 50$ for case+el tape+ expensive shipping, divineo says, nope, we cannoth ship with Fedex the day i shouldve gotten my package. The total waiting time for me is and will be about 1 month. Ah F@#K them!

Dont order from divineo, those cheaters. this is the email i got from divineo, when they said they couldnt ship with Fedex:


Dear Customer,



Thank you for your business.

Your tracking number will be:
Your tracking may not be active right now!

In 24h to 48h (working day, monday to friday), you will be able to track you package at www.canadapost.ca or www.fedex.com, depending on your courier. Canadapost database is a bit slower to update.



USA PO/APO/FPO Box address are automatically shipped using CanadaPost XpressPost USA / USPS Priority (~3 days shipping delay) because FedEx Express shipping is not available for this kind of address. (track your package on canadapost.ca and later on usps.com). Price of USPS Priority is the same as FedEx, so we cannot refund you any difference.



We cannot ship with FedEx Ground at the moment. Packages are sent by a similar service offered by USPS/Canadapost: Expedited Parcel



Packages sent by Expedited Parcel are only scanned twice. The first time, when the package is dropped at the post office, and the second time when the package is delivered.



Claims regarding broken or damaged goods during transport must be forwarded to the courier within 48 hours, additionally you should inform us of the situation. All our package have a basic insurance.



Reminder of the shipping delay for:

FedEx Express is 24h in North America. Mostly 48h to 72h worldwide.

USPS/Canadapost Expedited Parcel is 1 to 6 weeks. (mostly 2 weeks)

Registred Air Mail is 1 to 5 weeks. Mostly 2 weeks to USA (+ custom delay, sometimes)



Best Regards,



Divineo.com team.


DiViNeO: Electronics Without Frontiers.
www.divineo.net


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Greven
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Post Posted: Thu Aug 31, 2006 7:35 pm   
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Yup, Divineo sucks. I have yet to hear a good story about them.

How did you pay? If it was paypal you could always try to get your $11 difference back for the shipping

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hoyas111
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Post Posted: Thu Aug 31, 2006 7:38 pm   
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No, i paid by American Express.


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hoyas111
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Post Posted: Thu Aug 31, 2006 7:48 pm   
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Wait, how come when i start Xlink Kai, it says something like: you are unreachable, something then port forwarding?


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Manik
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Post Posted: Fri Sep 01, 2006 4:20 am   
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does it use ur comp ip as the engine??
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hoyas111
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Post Posted: Fri Sep 01, 2006 6:48 pm   
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Im going to call my ISP, because they know what the password and username for my modem/router is. I didnt change any settings, and by default, the username and pass should be admin. But 1 more problem to deal with. Crying or Very sad


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AngelosDracul
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Post Posted: Fri Sep 01, 2006 9:26 pm   
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try admin w/no pass, or vice versa. THat's how my friend's DSL router was.
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hoyas111
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Post Posted: Fri Sep 01, 2006 10:46 pm   
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No, it doesnt work. I tried every little way to get it to work. Just gonna make a call..


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Greven
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Post Posted: Fri Sep 01, 2006 11:00 pm   
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Try a google search for what the default should be, then do a manual reset by pressing the reset button on the router. Usually works for me
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hoyas111
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Post Posted: Sat Sep 02, 2006 1:13 am   
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Yeah, i got it to work, i called my ISP...


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